Privacy Policy

At KFC, we are committed to protecting your personal information and ensuring complete transparency about how we collect, use, store, and safeguard your data. The KFC Privacy Policy (kfcmenue.com) explains our practices regarding your information when you access our website, mobile applications, or any other digital platforms associated with KFC.

Your privacy is our top priority, and we strictly adhere to global privacy standards and legal frameworks such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other international data protection laws.

1. Introduction to KFC’s Data Protection Commitment

At KFC, we understand that trust is the foundation of every customer relationship. Our privacy policy has been designed to inform you about how we handle your information responsibly. Whether you’re ordering a meal, creating an account, joining our loyalty programs, or browsing kfcmenue.com, we ensure that your data remains confidential, secure, and used only for legitimate business purposes.


We are dedicated to maintaining the highest standards of privacy protection, keeping your information safe from unauthorized access or misuse.

2. Information We Collect

We collect information to provide better services, enhance user experience, and fulfill your orders efficiently. The data collected falls into several categories:

2.1. Personal Information

This includes data that can personally identify you, such as:

  • Full Name
  • Email Address
  • Phone Number
  • Delivery and Billing Addresses
  • Payment Information (processed securely via encrypted channels)
  • Account login details (if you create a profile on our website or app)

2.2. Non-Personal Information

We also collect non-identifiable data that helps us understand how our users interact with our platforms:

  • Browser type, device model, and operating system
  • IP address and geolocation data
  • Pages visited and time spent on each page
  • Referral sources and clickstream patterns

2.3. Data from Third Parties

We may receive information from marketing partners, delivery services, or payment gateways to ensure smooth operations and offer you tailored services. This helps us verify transactions, prevent fraud, and improve user satisfaction.

3. How We Use Your Information

We use your data for purposes directly related to improving your KFC experience. Our use cases include:

  • Order Processing: To confirm, prepare, and deliver your meals accurately.
  • Customer Support: To respond to your inquiries and assist with account or order issues.
  • Marketing and Promotions: To send updates about special offers, deals, and events.
  • Website Personalization: To enhance your experience through customized content and recommendations.
  • Security and Fraud Prevention: To detect and prevent unauthorized access or fraudulent activities.
  • Legal Compliance: To comply with legal obligations and protect the rights and safety of KFC and its users..

We never sell your personal data. Any sharing of information is strictly limited to trusted third-party providers who adhere to our strict data protection policies.

4. How We Share Your Information

KFC only shares your personal information when absolutely necessary, and only with authorized partners who assist us in providing our services. These include:

  • Payment Processors: For secure online transactions.
  • Delivery Partners: To ensure accurate and efficient order delivery.
  • Marketing Agencies: To provide personalized advertisements and promotional materials.
  • Technology Providers: Who support our IT infrastructure and website functionality.
  • Legal Authorities: When disclosure is required by law or necessary to protect KFC’s legitimate interests.

Each partner or third-party vendor is contractually bound to uphold confidentiality and data protection standards equivalent to our own.

5. Security and Data Protection Measures

We take your privacy seriously and employ advanced security systems and encryption technologies to protect your data. Our measures include:

  • SSL (Secure Socket Layer) encryption for all transactions.
  • Firewall-protected servers with restricted access.
  • Data minimization to collect only necessary information.
  • Regular cybersecurity audits and employee privacy training.
  • Anonymization and pseudonymization of sensitive data where possible.

Despite our robust efforts, no digital platform is entirely immune to risk. We encourage users to practice safe browsing habits and use strong, unique passwords for their KFC accounts.

6. Your Privacy Rights

Depending on your location, you may have specific rights concerning your personal data, such as:

  • Right to Access: You can request details of the data we hold about you.
  • Right to Rectification: You may update or correct inaccurate personal information.
  • Right to Deletion: You can request that your personal data be permanently deleted.
  • Right to Restrict Processing: You can control how your data is used.
  • Right to Object: You can opt out of marketing or promotional communications.
  • Right to Data Portability: You can request your data in a portable format.

To exercise any of these rights, you can contact our Privacy Team via email at privacy@kfcmenue.com.

7. Use of Cookies and Tracking Technologies

KFC uses cookies, web beacons, and other tracking tools to enhance your browsing experience. Cookies allow us to remember your preferences, track website usage, and serve personalized ads.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Measure and analyze traffic.
  • Functional Cookies: Remember user preferences.
  • Targeting Cookies: Deliver relevant promotional content.

You may disable cookies in your browser settings; however, doing so may limit certain functionalities on kfcmenue.com.

8. International Data Transfers

Your personal data may be processed in locations outside your home country, including the United States or regions where our servers and service providers operate. KFC ensures that any cross-border data transfers comply with international data protection laws using Standard Contractual Clauses (SCCs) and other approved mechanisms to safeguard your information.

9. Children’s Privacy

KFC does not knowingly collect personal information from children under 13 years of age. If such data is discovered, we immediately remove it from our systems. We encourage parents and guardians to monitor their children’s online activities to ensure their privacy remains protected.

10. Contact Us

If you have questions or concerns about our Privacy Policy (kfcmenue.com) or wish to exercise your privacy rights, please contact us through one of the following channels:
KFC Privacy Department
Email: privacy@kfcmenue.com
Mailing Address: KFC Privacy Office, 1441 Gardiner Lane, Louisville, KY 40213, USA
Our dedicated team will address your inquiry promptly and professionally.